Why Consumer’s Budgets are not important

The short answer is the cost of the build is what it is. The consumer’s budget is simply the amount they claim they are comfortable with spending or disclosing to you before they understand the value of what they are buying.

There are multiple reasons consumers ‘ lowball’ their budgets when speaking with a builder. Some think that if they give a low budget the builder will give more for less to win the job. Some people have been impacted by the marketing pitch that has a specifically low umber to hook the consumer. You know the type of marketing, we have all seen it before. ‘You can build this home – 4 bedroom, 3 car garage, 2 bathrooms from – xxx.. As a builder you know this isn’t possible but you ask yourself, how do they do it. They must have unbelievable buying power…

Well, the reality is they can’t do it and yes it’s unavailable alright. They get the consumers in and focus on the vision and dream without telling them what the price doesn’t include. The problem is twofold, most consumers have a bad experience and for the consumers who just see the advertisements form an unrealistic value on the cost of building a new home.

I am sure you have had the same discussions I have. I have delivered realistic pricing to clients only to have them reply with, I can get a home for 30% less that is twice the size with X building company. This is soul-destroying after all the effort you put into winning the client. The next step is the most critical step in maintaining a profitable building business.

Most builders will try and meet the consumer’s budget. Importantly what you need to remember is the only thing you can do to reduce the price without changing the design is to reduce your margin.  

The fixed costs will stay the same and your overheads stay the same.

You can not build a house for less without you saying, I am happy not to make as much profit.  In most cases, the profit is not extraordinary and it is critical to your ongoing success, why would you accept less?

Building for a client’s budget is different from designing for a client’s budget.

If you want to meet the client’s budget, you need to present a home design or help them design a home that meets their needs and budget. Be realistic about your price and hold firm on your margins. Do not adjust your margin to suit the client. This is commercial suicide.

When you go into a BMW dealership with $45,000 to buy a new X5 the dealer will be honest and say, I am sorry you can not afford the $85,000 X5..he may be able to reduce the price to $83,500 by not including the paint protection detail but in most circumstances, they never reduce their margin.. which is why you are not seeing car dealerships going broke. They retain their margins as a priority. The consumer can either afford the car or they cannot.

By joining Green Homes you will have a better value proposition to discuss with your client. You will have a product offering that other builders can not match and your whole discussion will change for the better. No longer will your discussions revolve around price and budget. No longer will you be in a price-competitive race to the bottom scenario.

Green Homes Business will reduce your overheads, increase your profits and remove you from the dog-eat-dog world of competing for the clients. The brand will deliver you qualified engaged customers looking for your services.

Why Do Builders Go Broke?

The building industry has never faced so many challenges as it is right now. The issues around supply chains and rising costs are sending many builders broke.

As builders consider what to do next and how they move forward the real questions that remain to be answered are how do we prevent this from happening again and as a builder how do you bulletproof your business?

It’s not possible to control the external market forces that delivered the perfect storm we experienced in 2023 to 2022. Labour shortage, material price volatility, weather and interest rates all combined to deliver unprecedented circumstances which ultimately has led to many builders becoming insolvent. Being insolvent is a game-over scenario for a builder. You can’t just wake up on Monday and start again, it’s literally commercial game over. Very few builders recover to go on and lead successful building businesses once they have folded. Regardless of the reasons for the business collapse recovery is near impossible. Your license and insurance records will forever link this event and make re-building a commercially viable business downstream challenging near impossible, not to mention the consumers who avoid previously bankrupt builders like the plague.

 

Most builders don’t realize just how close they are to the edge of a career-ending implosion. Most builders don’t understand the impact of such an event until it is far too late. In this type of event the builder losses everything.

So, why do we see this continual cycle? Even when times are less challenging we have a continual cycle of builders going bankrupt. Why?

Is the problem arrogance, naiveness, lack of commercial understanding, commercial aptitude, training or industry-related? Well, it’s a combination of all these things.

We can’t control the industry issues, but we can improve our understanding and skill set on everything else. This is the first step to operating a profitable and sustainable building company.

I see this time and time again. Builders completely overestimate their understanding of fundamental business practices. Most builders I speak with advise that they have a high understanding of quoting, profits margins, fixed and floating overheads and marketing. Well, I can tell you if they did understand those things they would be managing a building companies in the top 5% of performers but sadly most are trading insolvently without even knowing. Then it sneaks up on them and one day they find themselves unable to trade on.

So how do you prevent yourself from becoming another builder closing the doors? How do you build a company that enables you to scale and achieve more profit than you would working for wages as a project manager?

The answer might surprise you, and it’s really simple.

If you interview every single successful builder you will find one thing common in everyone and that is they didn’t do it alone. They had partners and skilled people around them. Now, as an independent builder you only really have two choices and that is you can hire those people or you can join a group.

 

What do you need ?

  • Every builder needs a marketing team. Builders who think that they can build a business on referrals are deluded. You can not scale a business reactively!
  • You need integrated management systems to enable easy management of consumers, customers and projects.
  • You need a business plan. Without a business plan you don’t have a road map to follow.
  • You need ongoing training and support. Upskilling and maintaining business-relevant training is critical to success.
  • You need a USP (Unique Selling Proposition). 67% of consumers select the builder they are going to build with before they make their first call. If you don’t have a reason for them to call you and if your marketing team are not doing their job correctly the consumer never calls.

So, what are your options? You really only have 2.

You can hire all these people yourself. You will have to manage them to ensure your getting the best return on investment. As far as costs go, the Small Business Association suggests that a builder with a turnover of less than 5 million should be spending 7% to 8% of their turnover on marketing alone to maintain business pipelines and 10% to 12% if you want to increase market share. Coupled with other costs you could estimate, depending on your specific circumstances that up to 18% of your turnover will be spent on securing these services.

Or you can join a group like Green Homes Builders. You can secure the rights to the brand for your area and pay a royalty of 5% of contract value for all the services you need to grow a sustainable and profitable business. We have a proven playbook!

Yes, this will sound like a sales pitch, and your right it is! This is exactly what it is but the numbers don’t lie. This is an honest and transparent assessment of the issues and options available to you as a builder.

Again, you could pass this off as a sales pitch, but before you do, do your research and check your numbers and be honest with your assessment.

Being part of a successful group and owning a successful building company isn’t for everyone but it’s far better than the alternative.

Rethinking Home Design for Healthier Homes

A Complete Approach

Design is the heart of a healthy home. In early stages of the building process, design must plan for and take into account style, safety, durability, and health, for both multi-family and single family homes. In the status quo, the design process that dominates is “disintegrated”—time is wasted, the trades do not align, productivity falters, and systems fail. And while these are inconvenient to both builders and architects, the occupants are the ones who ultimately suffer.

Putting the health and wellness of dwelling occupants, primarily indoor air quality, at the center of design is essential for a truly holistic approach. But it also requires looking beyond just one or two product categories to find a whole-home solution.

Integrated Design

Integrated design is impactful design. It’s all about breaking dow the fragmented processes and demonstrating the cohesiveness necessary to provide builders the best possible solution for their customers.

Joe Lstiburek, Ph.D., P.Eng., ASHRAE fellow, and principal,Building Science Corporation, emphasized at a recent Trane Building Science Forum “I don’t think it’s practical anymore to separate the building enclosure design from the mechanical design. They are interrelated, and therefore they must be designed simultaneously.” By taking this approach, there is a greater opportunity to design a more robust mechanical system that can lead to improved IAQ. This should include looking at things like ventilation, humidity management, air infiltration, energy efficiency, and right-sizing best practices.

Trane created the Tranquility innovative whole-home approach to building healthier homes, addressing the core needs of humans in the environment where they spend 70% of their time. The method of integrated design in the Tranquility approach helps builders create quieter, healthier, better performing homes. Working with product and building science experts, the solution provides a stronger value proposition than traditional design because it includes important participants at the start of the process and helps curate the elements needed to reach specific performance goals.

“Integrated design has provided us with more clarity and understanding of the interdependencies of building products,”says Matthew Orcutt, portfolio leader, Ducted Systems, Trane Residential HVAC & Supply. “Through our holistic approach centered in building science, we take a look at how our products connect with others such as windows, doors, insulation, and air barriers and air infiltration, and take the lead in coordinating with these manufacturers on behalf of the builder, to deliver a more cohesive, energy efficient, comfortable and sustainable solution,” Orcutt added.

A Foundation of Health

A recent Energy Pulse, Shelton Group study found consumers want quiet, efficient, and healthy homes: 72% of those surveyed believe their home has a moderate to strong impact on their health while 71% think an energy-efficient home is a healthy home.

Healthy homes can’t be an afterthought. Integrated design infuses wellness into every aspect of a home by engaging with experts and stakeholders during the early stages of the design process. This interaction and the investment made upfront in the form of reconfiguring the design process and utilizing premium, right-sized HVAC equipment, will result in reduced call backs and warranty claims, and differentiate builders of healthier homes.

By leveraging the best in building science and an innovative, whole-home approach, delivering peace of mind is attainable—for both you and your customers.


Originally published by BuilderOnline.com

The Healthy Home

The significant majority of us have found ourselves locked away in social isolation, and we are finding out how we really feel about our home and it’s quirks.

However, much like the reason for us spending this great deal of time in our home offices, there are unseen forces affecting our daily lives – either positively or negatively. One could effectively say that the large majority of people spend the most amount of time away from home or asleep in one of their rooms, however it is important to remember that while we are spending time in those rooms, our health is of utmost importance.

Healthy homes promote good physical and mental health. Good health depends on having homes that are safe and free from physical hazards. In contrast, poor quality and inadequate housing contributes to health problems such as chronic diseases and injuries, and can have harmful effects on childhood development.

Robert Wood Johnson Foundation (RWJF)

Now this is not to say that your home is going to necessarily cause you longtime harm and destruction – so please don’t panic – however it is important to consider what the RWJF stated in their release on Healthy Homes in 2011. Why wouldn’t you want to make sure that your time in isolation can be having the best possible impact on your life?

According to the Australian Government, we spend approximately 90% of our time indoors – with that number increasing closer to the 100% mark during the COVID – 19 Pandemic. Being indoors and surrounded by technology can create unnecessary strain on our eyes and result in headaches, poor sleep cycles and general irritability amongst those we are surrounded by.

How can you make your home healthier – now?
For those who are looking at building a new residence, you can Contact Us and have an obligation free discussion about building a healthier home. For those who aren’t ready to build, keep reading!

When improving your space, many will go to indoor plants. These are an excellent way to not only improve the freshness of the home, but also improve visual aesthetic. However, it is important to consider allergies such as hay-fever before committing to caring after such an addition.

When working with our Green Design team, one of the primary focuses is on air flow and overall air quality. Air flow & breezeways are utilised in our homes to warm/cool our homes, however they also play an important role in natural ventilation.

The Torere Plan – 8.2 Star Rated Home

Take the above diagram – The Torere Design – where we have highlighted the direction of the breeze throughout the home. Like it’s residents, the air enters through the doorway and distributes itself throughout the home, with every room having an exit point for the air – ensuring the regular turning over of fresh air.

So, take a moment to look up from your screen and look for the nearest window. If you’re feeling a little stuffy in your home – open it and take in the fresh air. Fresh air is the No. 1 tool to utilise while in isolation. Take a 5 minute break and stand in your backyard, taking in nature and it’s benefits.

If you would like any area specific recommendations to make your home healthier, make sure to email us: [email protected] or visit our Home Design Range for your new home inspiration.